Privacy Policy for Burj App

We may collect the following types of information when you use the app or interact with our services:

• Personal information such as your name, mobile number, email address, and physical address.
• Payment details and purchase history (processed through secure and trusted third-party providers).
• Device information, such as device type, operating system, and service provider.
• Usage data, including visited pages, clicked buttons, and session duration.
• Location data (only if you provide explicit permission).

We use the collected information for the following purposes:

• To provide and personalize our services efficiently.
• To process transactions and enhance app performance.
• To respond to your inquiries and provide technical support.
• To send important notifications related to your account or service.
• To comply with legal and regulatory obligations.

We implement strict technical and organizational security measures to protect your information from unauthorized access, misuse, alteration, or deletion. These measures include:

• Data encryption during transmission and storage.
• Access restriction to sensitive data to authorized personnel only.
• Regular security reviews and infrastructure audits.

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

• When required by law or in response to legal requests from authorities.
• With service providers who help us operate the platform (and who are contractually bound to protect your data).
• In cases of misuse investigation or to protect the rights and safety of the company and its users.

The app may use cookies or similar tracking technologies to improve user experience and analyze service usage. You can manage your cookie preferences through your device settings.

The app may request access to certain device permissions (such as location, camera, or notifications) to deliver specific features. You may disable or modify these permissions at any time via your device settings.

You have the right to access, correct, or request the deletion of your personal data at any time—unless restricted by legal or operational obligations. You can contact us through the “Contact Us” section in the app to exercise these rights.

We retain your personal data only for as long as necessary to provide the service and fulfill the purposes outlined above, or as required by applicable laws and regulations.

We may update this policy from time to time. You will be notified of any significant changes through in-app notifications or the email associated with your account.

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your data, please contact us through the “Contact Us” section in the app.