Question 1

What is an eSIM?

Accepted Answer

An eSIM is a digital SIM embedded in your device that lets you activate a mobile data plan without needing a physical SIM card.

Question 2

How do I activate a Burj eSIM?

Accepted Answer

After purchase, you'll receive a QR code. Scan it from your device settings to activate the eSIM instantly.

Question 3

Which devices support eSIM?

Accepted Answer

Most iPhones from XS onwards, Samsung Galaxy S20 and later, and Google Pixel 3 and later support eSIM.

Question 4

Is the data truly unlimited?

Accepted Answer

Yes, all Burj plans provide unlimited data with no usage caps or speed throttling.